Technical Skills vs Communication Skills

Communication skills

There are two fundamental skills required for effective leadership and management – Technical skills and Communication skills. Both are key to your Personal Effectiveness. Within each are other essential proficiencies that may need strengthening, being:

  • Communication skills:
    • Motivation
    • Negotiation
    • Presentation
    • Personal impact
    • Influence and persuasion
  • Technical skills:
    • Critical thinking
    • Strategic thinking
    • Operational accounting
    • Project management
    • Change management

Which do you think is more important – technical or communication?

You may think that it’s the technical skills. In fact, it’s communication, because if you can’t effectively explain why any corporate changes need to take place, or why product processes need to alter, or the reasoning behind the latest strategy changes, you risk losing people’s trust.

Think of it this way:

  • Technical skills are what you do
  • Communication skills are how you do them

When your communication skills work effectively, you inspire people to trust you. In turn, because they understand why things are the way they are, or why changes need to be made, they gain an appreciation of how their work helps the organisation to thrive and grow. And they become more motivated to be a part of that success.

To achieve communication excellence, some other key Personal Effectiveness skills are needed:

  • Effective questioning and listening
  • Empathy and flexibility
  • Influencing and negotiation with the interests of both parties in mind
  • Effective presentations
  • Positive language
  • Congruent messaging linking words, tone and body language
  • Authenticity
  • Instilling beliefs and values while developing others

These skills underpin all of our workshops.

For coaching to enhance your technical and communication skills, get in touch today.

You can call me on +44 7836 201428

Achieve Communication Excellence

01235 534094  *  07836 201428  *  pb@patrickbird.uk

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